Support

Experience has taught us that there are common questions our clients have. Below we have tried to compile a list to assist you with basic issues. We are constantly updating this list so please review it prior to contacting our support staff as you may find your answer here.

1. How do I set up an email account?
   Choose your email program from the list below and then click on it for simple step by step printable instructions:
   Outlook Express ~ Windows Mail (Vista) ~ Outlook 2003 ~ Outlook 2007
2. Where are your servers located?
   All our servers are located in Ontario. Our main servers at our head office in Barrie and redundant servers in Toronto.
3. How do I access webmail?
   http://www.yourdomain.com/webmail/
4. What DNS should my domain name point to?
   ns1.peshosting.com
   ns2.peshosting.com
5. Do you support CGI/Perl scripts?
   Yes
6. Do you support mySQL?
   Yes
7. What version of PHP are you running?
   4.4.7
8. What version of mySQL are you running?
   4.1.15
9. How long does it take to set up my hosting account?
   Generally, if all of your billing information is in order, it should take approximately 24 hours to set up your account.
10. Will you place any ads on my site?
    Not at all. Positive E Solutions Inc. does not place any advertisement on your site whatsoever.